What was your motivation to visit IICEM website?
When is your organization considering CEM training?	Now 3 months 6 months Don't Know
Do you want us to contact you or someone else in your organization?	Yes No

Name
Email
Phone
Comments

Welcome to IICEM

For organizations that desire to transform their Customer Experience delivery, IICEM has been showing them the way.

Learn skills to define, design, develop, and deliver meaningful customer experiences that are appropriate for your business and your customers. Develop robust customer facing processes that can withstand disruptions. Go beyond the soft skills customer service cliche's and transform your customer experience delivery.

An organization wide training in customer experience management results in improved profit margin and market share growth.

IICEM offers several practical courses for skills ranging from those of beginners to advanced practitioners.

Customer Experience Management Courses

For Building the Foundation : Course Description
For Team Leaders : Course Description
For Advanced Practitioners : Course Description
For Experts : Course Description
For Upper Management : Course Description

IICEM also offers custom tailored courses based on organizations specific needs. Contact us to discuss your specific needs.

Customer Experience questions on your mind?

Talk to us. Schedule a free 15 minute conversation with one of our experts (no commitment, no sales!). Contact us.